Ok am curious. Why people hate TurboTax so much ? Is it because its a monopoly (... | Hacker News
Why people hate TurboTax so much ? Is it because its a monopoly (or) does it uses any predatory practices (or) kill other companies that tries to compete. Disclosure: I used TurboTax to file this year's taxes and kind of like their UI and ease of use (for top $ of course):| Intuit has excessively lobbied the US government to prevent simplification of the tax code, they struck a deal to offer a free option in return for the IRS not developing their own alternative, and then deceptively hid access to the free option so that users are tricked into purchasing it anyway. Some very brief highlights: - They use dark patterns and other trickery to prevent people from filing for free (the vast majority of Americans can file for free via IRS free-file), instead directing them to the "free" up-sell laden product - Lobbying against literally anything that would make filing taxes easier or cheaper. It doesn't have to be this way (and it's not in many countries), but it's how they make their money.