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Insight Partners backs Canary Technologies’ mission to elevate hotel guest experiences | TechCrunch

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The hospitality industry is back, baby. And with it comes a chance for technology startups to not only help hotels streamline their operations, but also focus on how they can improve the guest experience. “The predominant traveler today was born in an age where they are very comfortable with technology,” Harman Singh Narula, Canary Technologies co-founder and CEO, said. “They have expectations. For example, they want to text message the front desk instead of picking up the phone.” And with other options available, like Airbnb, hotels are facing competition in the market — competition that is “really good at technology,” Narula said — and the hotels have to address it. Narula started Canary Technologies with longtime friend SJ Sawhney to provide that technology so hotels can offer better guest experiences, augmented by technology. Narula formerly worked at Starwood Hotels & Resorts and was a management consultant at Bain & Company. Sawhney, who is president of the company, led product a

Insight Partners backs Canary Technologies’ mission to elevate hotel guest experiences | TechCrunch Image Credits: www.cityheadshots.com / Harman Singh Narula and SJ Sawhney, co-founders of Canary Technologies Enterprise Insight Partners backs Canary Technologies’ mission to elevate hotel guest experiences Christine Hall 6:41 AM PDT · June 12, 2024 The hospitality industry is back, baby. And with it comes a chance for technology startups to not only help hotels streamline their operations, but also focus on how they can improve the guest experience. “The predominant traveler today was born in

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