cresta.com/blog/solving-chats-tl-dr-problem-introducing-custom-ui-components
We’ve all been there: asking a chat AI agent why your bill went up, and getting back a paragraph listing every charge and fee in one message. You ask again to make sense of it, and get another paragraph back. What you wanted wasn’t more text to reread; you wanted to see this month's charges next to last month's, so the difference was obvious without doing the math yourself. The task was about comparing what changed, so the interface needed to show the differences side by side, not describe them via text line by line. This same principle holds everywhere chat is used to get something done: the interface should match the task, not the other way around. Yet most chat AI agents are configured to answer every request the same way: with text. Today, we’re introducing Custom UI Components for Cresta AI Agent, bringing purpose-built, interactive visuals directly into the flow of the conversation. Instead of forcing every answer into text, the AI agent can surface the interface that best fits w