"What Matters to You?" - Health Quality BC

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In partnership with the Patient Voices Network’s Oversight & Advisory Committee and health care organizations across the province, we are encouraging providers to have “What matters to you?” conversations each and every day with the people they support or care for. Because patients are the true experts on their own needs and experiences, asking, listening and responding to what matters to patients is a key feature of person- and family-centred care. From new, virtual health care services to the findings of the In Plain Sight report, the past year has provided many examples of why person- and family-centred care is so important. Having conversations about what matters is a great way to build the trust and connections which form the foundation of person- and family-centred care. That’s why we’ve created new “What Matters to You?” resources to support communication while wearing personal protective equipment, and to help patients and health care providers have successful virtual appointme

"What Matters to You?" - Health Quality BC Skip to content “What Matters to You?” “What Matters to You?” – a Simple But Powerful Question Encouraging meaningful conversations between patients, caregivers, families and health care providers. Asking this simple question improves patient care and increases health care workers’ engagement and satisfaction. When providers have a conversation about what really matters, it helps ensure that care is aligned with patient preferences, builds trusting relationships between patients, families and their health care providers and adv

"What Matters to You?" - Health Quality BC

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