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Might AI hurt corporate profits? (from my email) - Marginal REVOLUTION

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From Clifford Sosin: I loved your talk about AI and wanted to bounce an idea off you. I think AI may be bad for corporate profit margins. A lot of companies make money because their customers can’t be bothered to monitor them more closely, or to insource something. Customers let the company make some money […]

From Clifford Sosin: I loved your talk about AI and wanted to bounce an idea off you. I think AI may be bad for corporate profit margins. A lot of companies make money because their customers can’t be bothered to monitor them more closely, or to insource something. Customers let the company make some money in exchange for doing a decent-enough job and making the problem go away. Bank of America has $2 trillion of deposits, not a penny of which is optimized. Most enterprise software vendors could be switched out far more often, or displaced by home-built software, but it’s too much of a…

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