Why Directory Accuracy Is Essential for Employers Embracing High-Value Health Plans

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Facing one of the worst years for healthcare cost increases in history, employers are being forced to rethink their benefits strategies, creating unprecedented demand for “value-driven” plans such as tiered networks, variable copays, reference-based pricing, and unique solutions like Garner. Unfortunately, few employers are aware of a hidden threat undermining the success of these solutions: poorly maintained health plan provider directories notorious for their inaccurate addresses, phone numbers, specialties, and availability. The extent of these inaccuracies is staggering. Our data suggests that only 27% of the time health plan directories contain the accurate information needed to reach a provider. As employers add plan designs that include more directed steerage, the accuracy of these directories will become an increasingly important issue. The implication is clear: to succeed with value-driven plans, employers must provide employees with accurate directories that enable effective

Directory Accuracy for High-Value Health Plans | Garner Health Skip to main content Garner has raised $100M to continue to build the new AI front door to healthcare Learn more. Blog December 16, 2024 Why Directory Accuracy Is Essential for Employers Embracing High-Value Health Plans No items found. Facing one of the worst years for healthcare cost increases in history, employers are being forced to rethink their benefits strategies , creating unprecedented demand for “value-driven” plans such as tiered networks, variable copays, reference-based pricing, and unique solutions like Garner . Unfor

Why Directory Accuracy Is Essential for Employers Embracing High-Value Health Plans

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